PCCW's 24-hour call-center operation, a one-stop shop, boasts one of the largest telephone-sales team in Hong Kong, addressing the sales and service needs of customers. By dialing our sales-hotline number, you can order from the full range of PCCW products and services, obtain the latest information and make enqueries.

Dial and buy anywhere, anytime...

PCCW offers one-stop shopping 24 hours per day.

PCCW provides free delivery.*

PCCW offers a world-class product and satisfaction guaranteed or your money back or replacement of products within seven days of delivery.*

PCCW treats every customer contact as an opportunity to develop our relationships, understand customer needs and streamline the shopping experience.

PCCW maintains a quality-management system that conforms to or exceeds the requirements of registration to the International Standard ISO 9002.

In a recent survey, 90% of customers rated PCCW services very satisfactory.

• Call PCCW Now - Sales Hotline

1. For purchases over HK$500 only, except to outlying islands.
   
2. Products must be returned within seven days of delivery.
   
3. Returned products must be in their original condition.
   
4. Customers have to visit dedicated Repair Service Centers for product exchange or refund.
   
5. PCCW reserves the right of final decision in regard to any dispute.